Standard Bank is a leading financial services organisation with a 150year history in South Africa and over 1,200 branches across the continent
To update their safe deposit locker service to a more cost-efficient solution.
The SafeStore Auto Solution, a fully automated safe deposit locker solution. Initial installations were made at The SafeStore Auto Solution, a fully automated safe deposit locker solution. Initial installations were made at three branches, prior to the installation at the bank's flagship branch in Sandton, Johannesburg. Here 6,000 lockers are housed in a basement vault which three robots deliver to customers on the ground floor.
Customers can now access the contents of their lockers themselves from a terminal, which dovetails with Standard Bank's vision of more modern self-service branches. The installation also led to reduction in operating cost for the bank.
"We are able to use prime office space much more effectively and automated processes mean less staff time is required to run this application," says Trevor Dean, Senior Manager of Design & configuration at Standard Bank.